Recovery process

How we recover business debts

A disciplined five-stage process. Each stage is documented, so if the debtor does not pay, the next stage starts from a strong file.

  1. 01

    File review

    We review the contract, invoices, delivery or completion records and correspondence, confirm the amount due and identify any weak points before the debtor does.

  2. 02

    Formal demand

    A precise demand letter or legal notice, in Arabic and English, setting out the debt, its basis and a deadline to pay.

  3. 03

    Negotiation

    Direct, documented negotiation with the debtor's decision-makers. We look for payment — not just promises.

  4. 04

    Settlement & security

    Agreed terms are recorded in a written settlement or payment plan, with security such as cheques or guarantees where possible.

  5. 05

    Escalation

    If the debtor will not pay, we prepare the litigation or arbitration file and coordinate with licensed advocates you appoint.

Recovery readiness check

How strong is your file?

Tick what you have. This indicative check shows how ready your claim is for a formal demand — and what to gather next.

How strong is your file?
How old is the debt?
File strength

Thin file — act carefully

Before demanding payment, the evidence and any time limits should be reviewed. A premature demand can weaken your position; a short review costs far less.

Start an enquiry

Indicative only. It does not assess the debtor's ability to pay or replace legal advice.

How fees work

The fee basis, any expenses and the scope are agreed in writing before work begins.

  • Fixed fee

    For file reviews, demand letters, notices and settlement documents.

  • Success-based fee

    For recovery mandates, a fee linked to amounts actually collected.

  • Blended

    A modest fixed fee plus a reduced success fee — common for larger or older debts.

What affects the timeline

  • How well the debt is documented
  • Whether the debtor disputes the work or the amount
  • The debtor's financial position and responsiveness
  • Whether security such as cheques or guarantees exists
  • Whether the matter has to move to litigation or arbitration

Where we stop — and who takes over

Legal Expert is a legal consultancy. We do not appear before the courts. When a matter needs litigation, we prepare the file and coordinate with licensed UAE advocates whom you appoint directly. You keep one point of contact and a file that is ready from day one.

Our standards

Firm on the debt. Fair to the debtor.

How a debt is collected reflects on the creditor. We collect lawfully and professionally, so your reputation and your legal position stay intact.

  • 01

    Lawful methods only

    No threats, no intimidation, no misrepresentation of legal consequences.

  • 02

    Respect for privacy

    No contact with a debtor's family, and no public disclosure of a debt.

  • 03

    Everything on record

    Communication in writing or documented, so every step can be shown.

  • 04

    Accurate figures

    We demand only what the documents support, with a clear statement of account.

  • 05

    Confidentiality

    Your commercial information is handled in confidence and shared only as the matter requires.

Send us the file. We'll tell you where you stand.

Share a short summary and the other party's name. After a conflict check, we review your documents and set out the route, the timeline and the fee — in writing.